PRISM by PROCURAL
Support That Goes Beyond the System
Authenticity. Assurance. Alignment.
Setting new benchmarks in product integrity and client confidence. Because trust, like design, must be built to last.
The Concept
In a world where precision defines performance, PRISM is PROCURAL's new standard of reliability a window door quality assurance system built for every project. Every PROCURAL system now carries its own digital identity a unique QR code that connects products, people, and performance.
One scan gives you:
- Verified product authenticity
- Warranty and service records
- Direct access to after-sales support
Whether you're a fabricator, architect, builder, or homeowner, PRISM ensures every stage of interaction from installation to maintenance is transparent, traceable, and supported by the PROCURAL ecosystem.
How PRISM Works
PRISM is not just a tool. It's a philosophy of assurance powered by innovation.
Form A Registration
When a system is installed, its QR code verifies authenticity and connects it directly to the PROCURAL database serving as a dedicated aluminium window authentication app for every stakeholder.
Form B Integrity & Support
Any service visit is logged in real time. Customers can connect with their dealer, technician, or PROCURAL team directly ensuring high accountability and swift, transparent resolution.
Value for Our Fabricator Partners
For fabricators, PRISM enables complete project tracking from dispatch to installation along with easy access to service records, aluminium window warranty India registration, and customer support history. This delivers accountability, faster resolutions, and organised data management.
PRISM gives fabricators:
- Verified partner status visible to architects and project developers
- Sales analytics and business direction insights
- Registered product warranties for every project
- Direct connection to PROCURAL's technical and after-sales support team
PRISM demonstrates performance, elevates responsibility, and builds long-term partnerships making it a measurable business advantage, not just a compliance tool.
Value for Homeowners and Clients
For architects, designers, and homeowners, PRISM brings confidence, clarity, and peace of mind.
PRISM offers homeowners a seamless way to complete window product registration, raise service requests, and monitor progress in real time through a dedicated mobile app available on the App Store and Google Play. Whether it's an operational issue or an installation concern, users can connect directly with service teams at their convenience.
- Confirm the authenticity of your product with proof of origin
- One QR scan verifies records and guarantees access to aluminium window after sales service history
- PROCURAL ensures your fenestration systems perform beautifully, securely, and transparently year after year
A Philosophy of Partnership
Every strong relationship rests on two foundations: competence and integrity. PRISM is built on both treating accountability as something as essential as the engineering itself.
By connecting every stakeholder in a transparent ecosystem, PRISM builds trust and enhances the overall customer experience. It reflects PROCURAL's commitment to quality, integrity, and long-term support ensuring peace of mind long after installation is complete.
PRISM redefining after-sales service for aluminium doors and windows through technology and transparency.