PRISM by PROCURAL

PROCURAL Registration, Integrity & Support Mechanism

PRISM is PROCURAL’s innovative platform designed to bring transparency, efficiency, and reliability to the entire customer journey — from installation to after-sales service.

Developed with both fabricators and homeowners in mind, PRISM simplifies communication and service management through a unified digital workflow.

For fabricators, PRISM enables complete project tracking — from dispatch to installation — along with easy access to service records, product warranties, and customer support history. This helps ensure accountability, faster resolutions, and organized data management.

For homeowners, PRISM offers a seamless way to register products, raise service requests, and monitor progress in real time through a dedicated mobile app available on the Play Store. Whether it’s an operational issue or an installation concern, users can connect directly with service teams at their convenience.

By connecting every stakeholder in a transparent ecosystem, PRISM builds trust and enhances the overall customer experience. It reflects PROCURAL’s commitment to quality, integrity, and long-term support — ensuring peace of mind long after installation is complete.

PRISM – redefining after-sales service in doors and windows through technology and transparency.

PRISM by PROCURAL

PROCURAL Registration, Integrity & Support Mechanism

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